Privacy Policy

This is the privacy policy for Tangerine Media Studios. This is not the privacy policy for any of our other products or services. In this document we will refer to Tangerine Media Studios as we or us. We will refer to site visitors and users as 'users'. We will refer to customers as 'customers' and to all other entities as 'entities'.

Introduction

Our privacy policy aims to outline what, how and why when it comes to storing users information. In all cases we only store information that we require to provide this service, we do not try to collect any more information that the minimum we need. We do not store data for longer than we need it. We do not sell or distribute information to 3rd parties.

We are diligent in our effort to be transparent and clear about how we handle users information. We recognise the GDPR and ICO governing bodies. We value people's privacy and data.

In short, the only data we collect on this website is user data when our contact form is completed. We store this data as emails on our server so we can reply to users. We delete the emails when they are no longer needed or resolved. We DO NOT use any analytics, tracking or advertising cookies.

For more specific detail please read the full policy below.

How do you collect personal information

  • Forms
    • When a form is completed we may need to store that information

How do you store personal information

Email

We store emails that are generated from our contact form in our email account. These emails are stored securely on our servers and are deleted when no longer needed.

What personal information we may store

We may store personal information relating to users.

Users

Users are visitors to our website.

To provide services to our users we may store the following information as an email when the user provides it via completing our contact form.

  • Name
  • Telephone number
  • Email
  • Form messages

Why do we store personal information?

We store personal information when it is required to provide a service to our users. We do not store personal information unless it is required as part of our service.

Some of the specific reasons we may store personal information include:

  • To reply to emails generated from our contact form
    • This is to allow us to reply to users and assist with any enquiries they may have

Do you only collect the personal data you need?

We only collect the personal data we need to provide. We do not collect any other information that is not neccessary.

Do you keep personal data only for as long as it is needed?

We are diligent in erasing data as soon as it is no longer needed. We delete emails when they are resolved or no longer needed. We delete all emails over 12 months old that may contain indentifying information.

For further information please see our data retention policy which is linked at the bottom of this article.

Do you keep personal data accurate and up to date?

This affects our customers who may be advertising a business or service. We contact our customers on a frequent basis to ensure data is as up to date as possible. Any personal data that is submitted by contact or enquiry form is automatically erased after a period of time which is detailed in our data retention policy.

Do you keep personal data secure?

We are diligent in ensuring all data is secure utilising modern development security techniques and methodologies. We have plans and guidance in place so we can adhere to the regulations of the UK ICO and EU GDPR regulations.

What are my rights regarding the information you may hold on me?

  • You can request a copy of the information we have relating to you
  • You can request the right to be forgotten

How can i exercise my rights regarding the personal data you hold on me?

You can use our our contact form to make a data request.

It may be useful to read our terms and conditions in advance of making a data request.